Ultrabet is built with Bangladeshi users in mind, so Bengali language support is fully integrated. The site attempts to automatically detect your browser or device language when you first visit. If you'd like to set it to Bengali manually, it's quick and easy to do.
Steps to change your language:
- Click the flag or language icon in the top-right corner of the page.
- Select "বাংলা" or "Bengali" from the dropdown menu.
- Once the page reloads, the entire interface will be displayed in Bengali.
When you're logged in, your language preference is saved to your account so you won't need to change it again next time. The same method works on mobile browsers as well. You can also chat with support in Bangla – not knowing English is no problem at all.
Ultrabet generally offers three odds formats. Decimal is shown by default, which is the most straightforward format for Bangladeshi users.
Decimal For example, with odds of 1.85 – multiply your stake by 1.85 to get the total return. Say you bet ৳1,000: if you win, you get back ৳1,850 (a profit of ৳850).
Fractional For example, 2/1 – the first number is profit, the second is your stake. At 2/1 odds, a ৳1,000 bet returns ৳2,000 in profit, giving you ৳3,000 back in total.
American For example, +150 – a positive number shows how much profit you'd make on a ৳100 bet. +150 means a ৳100 bet returns ৳150 in profit. A negative number like -120 means you need to bet ৳120 to make ৳100 in profit.
You can select your preferred format from Account Settings. Most ultrabet members in Bangladesh use the decimal format as it's the easiest to calculate.
KYC (Know Your Customer) is an identity verification process carried out to keep your account and funds secure. It is typically required before large withdrawals or if any unusual activity is detected on your account.
Required documents (any one of the following):
- National ID Card (NID) – clear photos of both the front and back
- Passport – a photo of the page showing your picture and personal details
- Driving License – photos of both sides
How to submit your documents:
- Log in and go to "Account Settings", then navigate to the "Identity Verification" or "KYC" section.
- Upload photos of the front and back of your document (JPG or PNG, maximum 5 MB).
- Images must be clear and legible – blurry or cropped photos will not be accepted.
Verification is usually completed within 24 to 48 hours of document submission. You'll be notified of the result by email or SMS. If there's an issue, our support team will reach out to you.
You can update the mobile number or personal details registered on your ultrabet account, but the process is a little different – for security reasons, this information cannot be changed directly by yourself.
To change your mobile number:
- Request a number change via Live Chat or email us at support@ultrabet-taka.com.
- Provide both your old and new number.
- You may be required to submit a photo of your NID or passport for identity verification.
- Processing is typically completed within 6 to 24 hours.
What you can update yourself:
- Password – from the "Security" section in Account Settings.
- Communication preferences (notification settings).
- Language and timezone preferences.
Name and date of birth can generally only be changed once, and only before KYC verification is completed. Once your identity has been verified, these details are locked to match your official documents.
Yes, ultrabet's referral program offers special rewards for active members. When you bring in a friend or acquaintance, both you and the new member can benefit.
How to refer someone:
- Log in and go to the "Referral Program" or "Refer a Friend" section (usually found in the profile menu).
- Copy your personal referral link or code.
- Share that link with your friend – when they register through it, the connection is made automatically.
Bonus eligibility requirements:
- The referred friend must open a new account – existing accounts are not eligible.
- Your friend will need to make a deposit of a set minimum amount – typically at least ৳500.
- Once your friend places a qualifying amount in bets, the referral bonus will be credited to your account.
Current referral bonus amount and terms On the Promotions page Check it regularly as it's updated from time to time. There's no cap on how many people you can refer from one account, but each referred person must be a newly verified account.
Wagering (or rollover) is the total amount you need to bet before you can withdraw bonus funds. It's a standard measure used to prevent bonus abuse.
Example: Say you deposit ৳1,000 and receive a ৳2,000 bonus (200%), with a 10x wagering requirement. You would need to complete ৳2,000 × 10 = ৳20,000 in bets before the bonus balance can be withdrawn.
Important:
- Not all bets count toward wagering – in many cases, bets placed at odds below 1.50 are excluded.
- Wagering contribution rates for Live Casino bets may differ (typically between 10% and 50%).
- You can track your wagering progress (progress bar) in the Bonus section of your account dashboard.
- Bonus conditions must generally be met within 30 days of the date the bonus is received.
If you're having trouble understanding the terms of a specific bonus on the Bonus page Read more or ask us via Live Chat.
Deposits made via bKash or Nagad typically reflect in your ultrabet account within 5 to 15 minutes. Occasionally, network delays may cause it to take a little longer – though it should not normally exceed 30 minutes.
Check these first:
- Check the transaction status in your bKash or Nagad app – if it shows "Completed", the funds have been sent.
- Refresh your ultrabet account page, or log out and log back in.
- Keep your transaction reference number or transaction ID handy.
If funds still haven't arrived after 30 minutes:
- Contact Live Chat and provide your bKash transaction ID.
- Provide the time of deposit, the amount, and the mobile number used.
- In most cases, providing this information resolves the issue within 15 to 30 minutes.
If a deposit fails: If your bKash app shows "Failed", no money has been deducted – it will be returned automatically. Simply try again; there's no need to contact support in this case.
The minimum deposit amount is ৳200, and the maximum limit varies depending on the payment method. Deposits that fall outside these limits will also fail.